PRIVACY POLICY

Last Updated: December 1, 2025

1. Introduction

Nordahl Pharmacy (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or submit information through our online forms.

By using our website, you consent to the practices described in this Privacy Policy.

2. Information We Collect

We may collect the following information when you use our website:

Information You Provide Directly

When you fill out our Contact Form or communicate with us through the website, you may provide:

Name
Phone number
Email address
Any message you choose to include (we do not request medical or health information online)

Automatically Collected Information

Our website provider (Wix) may collect:

IP address
Device information
Browser type
Cookies and analytics data

This is standard for most websites and helps us maintain site performance and security.

3. How We Use Your Information

We may use the information you provide to:

Respond to inquiries or messages
Contact you regarding pharmacy services
Communicate about prescriptions, refills, or appointment requests
Send SMS messages only if you have opted in
Improve our website and customer experience
Maintain security and prevent fraud

We do not sell your personal information.

4. SMS Communications and Consent

If you choose to opt in to receive SMS messages from Nordahl Pharmacy, the following applies:

You consent to receive informational or promotional text messages at the phone number you provide.
Message and data rates may apply depending on your carrier.
You may opt out at any time by replying “STOP” to any message we send.
Your phone number and SMS consent will not be shared with third parties except as required to deliver SMS messages (e.g., our SMS service provider).
Third parties may not use your phone number for their own marketing or purposes.

SMS consent is not required to receive pharmacy services.

If you consent to receive conversational, informational, or promotional SMS from Nordahl Pharmacy, you agree to receive these SMS messages from us. Reply STOP to opt-out; Reply HELP for support. Message and data rates may apply. Messaging frequency may vary. Visit https://www.nordahlpharmacy.com/privacy-policy to review our full Privacy Policy and terms and conditions.

5. Sharing Your Information

We may share your information only with:

Service providers who help operate our website, email, or SMS systems
Regulatory or legal authorities when required by law

We do not share or sell personal information for marketing purposes.

6. Data Security

We take reasonable steps to protect your personal information. However, please be aware that:

Information submitted through the website contact form is not intended for sensitive health or medical details
For HIPAA-protected information, please call or visit the pharmacy directly

7. Your Rights

Depending on your location, you may have rights to:

Access your personal information
Request corrections
Request deletion
Withdraw SMS consent at any time

To exercise these rights, contact us at:
nordahlpharmacy@gmail.com

8. Links to Third-Party Websites

Our website may contain links to external sites. We are not responsible for the privacy practices of other websites.

9. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised “Last Updated” date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Nordahl Pharmacy
740 Nordahl Road Unit 120
San Marcos, CA 92069
Email: nordahlpharmacy@gmail.com

11. SMS Terms & Conditions

SMS Consent Communication

The phone numbers obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

Types of SMS Communications

If you have consented to receive text messages from Nordahl Pharmacy, you may receive messages related to the following:

Prescription and refill notifications
Appointment reminders
Pharmacy service updates
Informational or promotional messages related to Nordahl Pharmacy services

Example:
“Hello, this is a friendly reminder that your prescription is ready for pickup at Nordahl Pharmacy. Reply STOP to opt out of SMS messaging at any time.”

Message Frequency

Message frequency may vary depending on the nature of the communication. For example, you may receive up to 2 SMS messages per week related to prescriptions, appointments, or pharmacy updates.

Potential Fees for SMS Messaging

Standard message and data rates may apply, depending on your mobile carrier.

Opt-In Method

You may opt in to receive SMS messages from Nordahl Pharmacy by:

Submitting our online contact form and checking the SMS consent box
Providing consent directly through our website

Opt-Out Method

You may opt out of SMS messages at any time by replying “STOP” to any text message you receive.
You may also contact us directly to request removal from our messaging list.

Help

If you are experiencing issues with our SMS messages, reply “HELP”, or contact us at: nordahlpharmacy@gmail.com

Additional Options

If you do not wish to receive SMS messages, simply do not check the SMS consent box on our forms.

Standard Messaging Disclosures

Message and data rates may apply
You can opt out at any time by replying “STOP”
For assistance, reply “HELP” or visit our Privacy Policy page
Message frequency may vary